Official contact channels for general inquiries, business partnerships, media requests, and public updates. Report, order, refund, and privacy workflows are documented in the Help Center.
Email is the preferred channel for general inquiries, product feedback, partnerships, media requests, and branded content. For personal report access, order status, refunds, or data deletion, follow the support process in the Help Center.
For general inquiries, product feedback, and matters that should not be handled on public channels.
Business and media
Partnership, press, and branded content requests may be submitted by email. Please include the inquiry type in the subject line.
Social
Instagram, Twitter/X, and TikTok are used for public updates and product content. Order and privacy matters should be handled by email.
General question · Partnership inquiry · Media request
Reply timing: Responses are typically sent within 1-2 business days.
EmailReport access, order status, billing, refunds, and data deletion processes are documented in the Help Center.
Help Center